Terms and Conditions

Welcome to Quartz Recovery! By accessing or using our services, you agree to the following Terms and Conditions. Please read them carefully, as they outline your rights and responsibilities, as well as our commitments to you.

1. Acceptance of Terms

By creating an account or using the Quartz Recovery app, you confirm that you:

• Are at least 18 years old and legally able to enter into contracts.
• Agree to be bound by these Terms and Conditions.

If you do not agree, you must discontinue using our services immediately.

2. Services Provided

• Quartz Recovery is a platform that connects customers with independent recovery providers for vehicle recovery services, including cars, vans, trucks, and motorbikes.
• Quartz Recovery acts solely as a facilitator and does not directly provide recovery services.
• Recovery services are performed by independent recovery companies registered on our platform.

3. Liability Disclaimer

• Quartz Recovery is not responsible for any negligence, fault, or damages caused by the independent recovery providers.
• All fault and liability for the services rendered fall solely on the recovery company.
• If an issue arises, customers must contact Quartz Recovery for details about the provider, including credentials and contact information.

4. User Responsibilities

• Provide accurate and complete information when creating an account and requesting services.
• Keep your account details, including passwords, secure.
• Use our services lawfully and responsibly.

5. Payments

• All payments are processed through the Quartz Recovery app.
• Pricing is based on factors such as vehicle type, weight, and recovery distance.
• Non-payment may result in service refusal or account suspension.

6. Service Limitations

Quartz Recovery does not guarantee uninterrupted, error-free service or availability of recovery providers at all times. In the event of technical issues or unavailability, we will work to resolve the issue promptly but cannot accept liability for delays or service failures.

7. Indemnification

You agree to indemnify and hold Quartz Recovery harmless from any claims, damages, or losses arising out of:

• Your misuse of the platform.
• Negligence or misconduct by the independent recovery company.

8. Changes to Terms

Quartz Recovery reserves the right to update these Terms and Conditions at any time. Continued use of our app after changes constitute acceptance of the updated terms.

9. Contact Information

For questions about these Terms, contact us